Privacy Policy

Escafes respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share your information when you interact with our website or services.

1. Data We Collect

• Form data: name, email address, phone number, and message content when you contact us via our contact form.
• Technical data: IP address, browser type, device information, and operating system for analytics and security purposes.
• Usage data: pages visited, time spent on site, and interaction events collected via analytics tools.

2. How We Use Your Data

• To respond to your inquiries and provide consulting services.
• To improve our website and service offerings through aggregated analytics.
• To comply with legal obligations and prevent fraud.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., Google Analytics) to understand usage patterns. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies as described.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and business, such as hosting providers, email delivery services, and analytics platforms. These processors are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Form submissions are kept for up to 24 months unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (where processing is based on consent).
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

7. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your information.

8. Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

9. Misrepresentation & Integrity

Escafes does not make misleading claims, create false urgency, or use fake endorsements. We do not imply affiliation with any government agency or guarantee specific business results without documented evidence. All testimonials and case studies are genuine and used with permission.

10. Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

Escafes
423 Coetzer Pines
Email: info@escafes.com
Phone: 048-000-8081

This policy may be updated periodically. Please review this page for the latest version.